Our legacy platform has helped us achieve amazing things over the last 16 years. We’ve been able to mold our experience, knowledge, and technological expertise into the next iteration of of Cashé Software. With the release of our new product, Pavillio, we are ready to reach new heights, and we’re taking you with us!
See details below, an FAQ at the bottom, or read A View from Pavillio: Professional PCA’s Customer Success Story for a first-hand account of the migration.
This program is reserved for customers in current Cashé Software contracts at the time Pavillio migration is initiated, ensuring preferential pricing.
*If your Pavillio pricing will be less than Cashe, you will be charged the lower pricing.
Customers with over 500 active clients at the time of migration will fall into a special category of the loyalty program and will be contacted individually.
Pavillio is the brand new platform offered by Cashé Software. It was initially referred to as “Cashé 2.0” or “Next Gen” until the name Pavillio was chosen.
No, Cashé Software is still under the same ownership. Pavillio is simply a product of Cashé Software, and we are phasing out the previous software, which we refer to as the Cashé legacy platform.
Our legacy platform has a variety of capabilities to help HCBS agencies succeed. Pavillio is a fully custom-built solution designed to do even more. Enjoy new features, such as: automatic billing, new EVV solution, web-based access, and more.
Eventually all customers will be using our Pavillio platform, and the Cashé legacy version will phase out. This switch will be made gradually, as we migrate customers based on services provided and number of clients. We are beginning with PCA and 245D customers.
A migration specialist will contact your agency directly when your upgrade becomes available. Please await this message for additional details specific to your agency. We are beginning with PCA and 245D Basic customers. Agencies with additional service offerings will not be contacted for migration until those services are added to Pavillio.
As you await your migration specialist’s alert to begin, you can spend time cleaning up your agency’s data in the Cashé legacy platform. Remove duplicates, verify email addresses, etc. The more refined your data is, the more efficiently we can process your migration.
NO! To show appreciation to customers on our legacy platform, we’re launching a Customer Loyalty Program. This program secures your current price for up to 24 months, then guarantees ongoing savings, so you’re never paying as much as new customers of similar size and scope. See below for details.
Additional questions about migrating from the Cashé legacy platform to Pavillio? Ask our Migration Specialist. [email protected]