Providing quality care is stressful. Software shouldn’t be.

Get comfortable. We empower human service agencies and caregivers with person-centered modern tech and human support to deliver more care, more easily and efficiently – all while getting paid faster, with confidence.

We are stronger, together.


We see you. We’re here to help.

Late nights, early mornings, skipped lunches, working while sick – all trying to keep up with billing, compliance, payroll and managing employees. There is a better way.

That’s why Pavillio is here to help you and your team – and get started and see the impact of Pavillio in 30 days.

In fact, we have a new resource to help. Start your journey by downloading our guide “Top 7 Questions To Ask In Your HCBS Software Search.”

Programs we serve

Complete compliance. Complete care.

Home & Community

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Residential & Group Homes

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Day & Vocational

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State & Local Government

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Financial Management Services (FMS)

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Housing Stabilization

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Who Pavillio Helps

We support the unique needs across the complete care community

Home & Community-Based Services

(HCBS) Agency Providers


Electronic Visit Verification (EVV) Compliance


One-click billing – 99% payment on first submission


Digital documentation with custom forms


Employee payroll


Automated eligibility



Advanced mobile app designed for caregivers


App supports 10 different languages


Manage hours worked and overtime


Real-time communication with agency


Track non-billable time

Individuals & Families


Mobile app to review and approve visits


Portal to review care history


Easy access to service auth and hours available


Single login for multiple roles

State & Local Government


Streamline MCO payments


Out-of-the box integration


Resident mobile app for government services


Data portability between government agencies


Caregivers at the Core

Real talk. Caregivers make it all possible. Clilents wouldn’t get the same outcomes without them. Because of them, your clients and the I/DD community can thrive, not just survive.

See Pavillio in Action

Community of Care

Person-focused design

See one-click billing in action

Watch the short video

Pavillio is the backbone to helping you manage and deliver care 

Your caregivers and human services teams are critical to improving outcomes. That’s why you need a partner with technical and industry know-how to help you. Another bonus? Your team will love us.


Electronic Health Records


The order and clarity you need for complete documentation

Consumer-Driven Self Service

Bring the team together and empower individuals with I/DD to self direct their services

Billing & Revenue Cycle Managment

Track and optimize claim management to more confidently forecast financial performance and post claims revenue faster.

What our customers have to say about Pavillio

Trusted by more than 70,000 caregivers

“Having Pavillio as an all-in-one platform for all your needs saves time and simplifies the process for all staff.”

Lola Aune, Director of HR
Udac, LLC

“Pavillio enabled our organization to shift its time, money and human capital from tasks to initiatives. Freeing up bandwidth to focus on the “why” instead of the “what’s” has been transformational for our business.”

Aandrea LaFavor, Project Manager Midwest Independent Living Services

“We’ve had a lot of positive impact from Pavillio. It is a really easy way to navigate billing. We are thankful and grateful for the entire team.”

Colette Sanyl, COO/Programs Director CJS Community Services, Inc.

home care & community services agencies choose us


claims paid when submitted the first time


Medicaid payment processed


of manual tasks now automated

caregivers trust and use us

Pavillio Customer Support

4.7 out of 5 stars

by more than 148 customers in 2024 alone

The Pavillio promise: purpose-driven, person-focused

We’re a human services team at heart with a passion for using technology for good. We help people with disabilities lead meaningful lives.

This is why Pavillio empowers people to connect and collaborate with each other across the care ecosystem to help our communities thrive.

Our guiding principles are to:

Serve people
Improve quality of life
Lead with empathy

Set a new standard

Connected Care Mission

Answers to your most
frequently asked questions

How much does Pavillio cost?

We have affordable and flexible plans and pricing as your agency grows, starting at as little as $199 a month or $11 per client per month.

What programs and services do you support?
We fully support all program requirements for state-licensed agencies, including 245D, Housing, Comprehensive, 245G, CFSS, FMS

See how Pavillio can work for you.

Latest Resources

Case studies, blogs, guides etc.

Delivering maximum impact in 2024 to help you deliver more care, more efficiently

Learn how

How to improve home care billing and payments

Learn how

How Garcia Services, LLC cut its weekly administrative hours by 20%

Learn how

Big news! We've joined forces with HHAeXchange to help enable homecare agencies.