We manage the how so you can focus on the why

Pavilio by Cashé Software is on a mission to improve lives. We simplify the complexity of HCBS agency and human services management with a trusted, fully automated end-to-end platform that boosts efficiencies, streamlines operations, and improves billing and revenue management.

What our customers have to say about Pavillio

Trusted by more than 70,000 caregivers

“Having Pavillio as an all-in-one platform for all your needs saves time and simplifies the process for all staff.”

Lola Aune, Director of HR
Udac, LLC

“Pavillio enabled our organization to shift its time, money and human capital from tasks to initiatives. Freeing up bandwidth to focus on the “why” instead of the “what’s” has been transformational for our business.”

Aandrea LaFavor, Project Manager Midwest Independent Living Services

“We’ve had a lot of positive impact from Pavillio. It is a really easy way to navigate billing. We are thankful and grateful for the entire team.”

Colette Sanyl, COO/Programs Director CJS Community Services, Inc.

The backbone of managing and delivering care to those who need it most

Your caregivers and human services teams are critical to improving outcomes. That’s why you need a partner with technical and industry know-how to help you. Another bonus? Your team will love us.

Home & Community-Based Services

(HCBS) Agency Providers


One-click billing -Electronic Visit Verification (EVV)


Plan of Care integration

Complete digital documentation

Employee onboarding and management

Session-based care


EVV one tap clock in and out
EVV verified with GPS location
Centralized dashboard for upcoming visits, time approvals, and more
Easy visit review and approval
Real-time notifications

Fully secure in-app messaging

State & Local Government

Streamline MCO payments

Out-of-the box integration within existing infrastructure

Data portability to easily integrate care history across agencies, caregivers and partners
Open Access to needed information

home care & community services agencies choose us


claims paid when submitted the first time


Medicaid payment processed


of manual tasks now automated

caregivers trust and use us

The Power of Pavillio

Easily centralize and digitize operations, including critical client documentation. No more wasting time and risking errors or payment delays with manual and paper-based tracking and spreadsheets.

Smart Automation

Easily automate repeatable workflows across teams.

Digital Documentation

Fully integrate Plan of Care, Service Agreements and critical client details.

One-Click Billing

Deep Medicaid expertise means you manage claims and submit in just one click.

Complete Compliance

Peace of mind from EVV compliance to preparing for an audit and more.

Team Management

Seamlessly manage payroll, update rates, onboard employees, and more.

Agency Financials

Track claims and payment status, employee workloads and more with the dashboard.

See Pavillio in Action

How-to-video guides for our most common use cases


Managing medications with Pavillio eMAR


Approving visits in Pavillio


Managing exceptions in Pavillio

Pavillio Customer Support

4.7 out of 5 stars

by more than 148 customers in 2024 alone

The Pavillio promise: purpose-driven, person-focused

We’re a human services team at heart with a passion for using technology for good. We help people with disabilities lead meaningful lives.

This is why Pavillio empowers people to connect and collaborate with each other across the care ecosystem to help our communities thrive.

Our guiding principles are to:

Serve people
Improve quality of life
Lead with empathy

Set a new standard

The Pavillio Promise

Beyond Pavillio: additional ways we serve

Billing Services

A dedicated team that is a direct extension of yours to manage everyday billing and claims in Pavillio.


State & Local Government

Whether it is bridging gaps in payments and platforms or a mobile app to help residents better manage and direct their services, we can help.

Fiscal Management Services (FMS)

We’re the EVV system for more than half of the FMS providers in Minnesota. We also have the automated 940 and 941 tools you need.

Answers to your most frequently asked questions

How much does Pavillio cost?

We have affordable and flexible plans and pricing as your agency grows, starting at as little as $199 a month or $11 per client per month.

What programs and services do you support?
We fully support all program requirements for state-licensed agencies, including 245D, Housing, Comprehensive, 245G, CFSS, FMS

See how Pavillio can work for you.

Latest Resources

Case studies, blogs, guides etc.

Delivering maximum impact in 2024 to help you deliver more care, more efficiently

Learn how

How to improve home care billing and payments

Learn how

How Garcia Services, LLC cut its weekly administrative hours by 20%

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Big news! We've joined forces with HHAeXchange to help enable homecare agencies.