Live Webinar: EVV Questions and Answers

You have EVV questions. We have EVV answers.

We presented at the St. Louis County Health and Human Services Conference and we had 1.5 hours of Q and A that attendees found to be very useful. So we decided to open up a the discussion to all of you so we can answer your questions and help you cope with this big change and put to rest some of your concerns.


We covered new information released by the State, shared with you expertise we have from our experience implementing EVV, answer old and new questions people might have and debunk myths.

Download the webinar slides here

Want just the EVV questions and Answers?

Cashe Software: Your EVV experts

Cashe Software has been working with EVV since 2018. We have been at the forefront of EVV in Minnesota during that time. If you want more information, downloads, or even the ability to set up office hours with one of our support team, check out our EVV Resource Center!

More information from MInnesota DHS about EVV

From the Minnesota DHS website about EVV: 

The federal government will soon require some providers to use electronic visit verification systems to document that people are receiving the services that are billed to the state. The 21st Century Cures Act, Public Law 114–255 (PDF), signed in December 2016, requires providers of personal care, including personal care assistance (PCA) and some waiver services (beginning in 2020) and home health care providers (beginning in 2023) to use electronic visit verification to be eligible for full federal Medicaid matching dollars.

The Minnesota EVV system will verify:

  • Type of service performed
  • Who received the service
  • Date of service
  • Location of service delivery
  • Who provided the service
  • When the service begins and ends.

The method used for verification will depend on the EVV system chosen by the Minnesota Department of Human Services. Providers may use either the state-provided EVV system or an alternative system of their choosing that meets state requirements.

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