08 Jan Finding the right partner
Employment Links is an organization that for over 30 years has been focused on bridging the gap between employers and job seekers, specifically job seekers with barriers to employment.
Business administration activities had started to become a significant time and financial burden to the organization. A little over 6 years ago Employment Links’ leadership made the decision to make the investment in systems that would help them document, schedule, track time and bill. The group felt it was business imperative.
For a period of over 5 years they tried or evaluated many solutions:
A commercial product that Employment Links believed had the features but didn’t meet the requirement for billing.
Hired a new employee to build out and support a system built specifically to meet their community-based employment support programs. Which didn’t have longevity due to the dependence on one resource.
Hired a software firm to design a product to streamline their processes and the project never was able to deliver a successful outcome.
After five years Employment Links still had multiple systems to manage their processes and the workflow required significant manual effort, including entering claims directly into MN-ITs.
More than just a technology solution, Employment Links was looking for a partner. “It felt like we were losing our ability to focus on what was important.” Stated Michelle Schubitzke, President Employment Links, “We are in this business because we know how to provide a great service, but we found our leadership team and support professionals were spending an enormous amount of time focused on administrative tasks and that had to change.” With a goal of simplifying and streamlining the documentation, time management and billing; Cashe was the solution that could position the organization to reach this goal. With over 16 years of HCBS of software and billing experience was ready to streamline processes and take the administrative burden from the service provider.
Michelle said, “It was great to come to work and truly just focus on our strengths knowing that we have outsourced this to the specialists. Having systems and billing supports in place has reduced our administrative time by 60-70% and we now have visibility to data and statistics for staff to impact our business.”
“My Cashe team has been the best. From implementation to ongoing billing and support they have been there when we have needed them. There are great things going on at Cashe. We are excited to finally have a partner to grow with long-term.”
“At Cashe, we strive to help service providers focus on their mission. Currently supporting Minnesota organizations bill and provide over $1 Billion in Medicaid services every year is something that we are extremely proud of. We are excited about the future work with Employment Links and continuing to support what they are building in the Duluth region.” – Praba Manivasager, President Cashe Software.