RESPONSIBILITIES
- Implementation and Migration to our newest platform, Pavillio.
- Coordinate / Set up new instances and configurations, and applications for implementation and migration projects as needed.
- Coordinate and support customer needs.
- Recommend and contribute to platform architecture upgrades, improvements, and enhancements. Suggest/Research improvements, innovative approaches, new tools, and other enhancements to platform capabilities.
- Meet with clients to review subscription packages to collect data and other information required to implement/migrate software systems.
- Communicate with clients throughout the software implementation and migration process to obtain feedback and ensure successful adoption.
- Ensure software systems meets clients’ individual needs and specifications.
- Educate clients on how to use purchased software systems and system features.
- Have keen awareness of key deliverables and project milestones.
- Complete and process all necessary forms for payor connectivity.
